Using Mailbet's services constitutes your agreement to these terms and conditions. Please read this page carefully before registering or playing — it is written to protect your interests.
Before reading the full terms, take a look at this brief summary – it is not legal advice, just a plain-language overview of the key points
You must be at least 18 years of age to use Mailbet. Registration and play by minors is strictly prohibited. Each individual may hold only one account.
All Mailbet bonuses are subject to wagering requirements. Bonus funds cannot be withdrawn until the specified wagering amount has been met. Each offer has its own validity period.
Deposits and withdrawals must be made using approved methods, including bKash, Nagad, and Rocket. Identity verification (KYC) may be required before withdrawals can be processed.
Engaging in fraud, bonus abuse, multiple accounts, or any other improper conduct may result in account termination and balance forfeiture.
Your personal information will be stored and used in accordance with Mailbet's privacy policy. Sharing data with third parties is strictly controlled.
Mailbet is committed to responsible gaming. Budget limits, self-exclusion, and support resources are always available. Gaming is never a solution to financial difficulties.
These terms and conditions ("Terms") constitute a legal agreement between Mailbet and its users ("you" or "Member"). These Terms apply whenever you use the mailbet.id website and all associated services ("Platform").
By accessing, registering, or using any services on the Mailbet platform, you are deemed to have given your full consent to these terms and conditions. If you do not agree with any part of these terms, please refrain from using our platform.
Important: These terms and conditions have been drawn up in compliance with applicable Bangladeshi law and international gaming regulations. Mailbet operates under an international gaming license.
These terms and conditions were last updated in January 2026. Mailbet reserves the right to amend these terms at any time, and users will be notified in advance of any material changes.
Each individual may hold only one account on Mailbet. Any attempt to open multiple accounts under the same person's name will result in all associated accounts being closed and the related balances may be forfeited.
You are required to provide accurate, complete, and up-to-date information at the time of registration. Mailbet reserves the right to close any account and forfeit any deposited funds if false or misleading information is provided.
Keeping your account password confidential is entirely your responsibility. You must not allow anyone else to access your account. If you suspect unauthorized access, please contact Mailbet support immediately.
Warning: You are solely responsible for all activity that takes place on your account. Never share your password with any third party.
Mailbet's services are available to individuals aged 18 and above only. Participation by minors is strictly prohibited.
At the time of registration or at any stage thereafter, Mailbet may request the following documents to verify your age and identity:
Note: Residents of restricted countries or regions are not permitted to use Mailbet's services. Please contact our support team for the full list of restricted regions.
Only payment methods approved on the platform may be used to deposit at Mailbet. Currently accepted methods include: bKash, Nagad, Rocket, and other approved payment options.
Mailbet will never ask for your personal bank account or mobile banking details. If anyone requests such information in Mailbet's name, it may be a scam. Please notify our support team immediately.
To withdraw from Mailbet, your account must hold a sufficient verified withdrawable balance. Bonus balance and real balance are managed separately.
Mailbet reserves the right to place a hold on withdrawals for any suspicious transactions until additional verification has been completed.
All Mailbet bonus offers are granted under specific terms and conditions. Please read the relevant bonus terms carefully before accepting any offer.
Every bonus is subject to wagering or rollover requirements, meaning a specified amount must be wagered before any bonus funds can be withdrawn. For example, a 30x wagering requirement on a BDT 1,000 bonus means you must place BDT 30,000 in bets.
Please Note: Mailbet staff will never send bonus offers via private messages. Only the platform's official Promotions Page Claim bonus offers from.
All bet and game outcomes on Mailbet are final and non-reversible, unless a technical error prevented the game from completing correctly. In any dispute regarding game results, Mailbet's server logs shall serve as the definitive record.
If a game is interrupted due to a lost internet connection or device issue, Mailbet will endeavor to restore the game to its previous state or void it. However, Mailbet is not liable for any losses arising from such circumstances.
Mailbet sets maximum bet limits on certain games or tournaments. These limits are subject to change at any time. Full details can be found in the respective game descriptions.
The following activities are strictly prohibited on the Mailbet platform and will result in immediate account termination and forfeiture of balance:
Mailbet reserves the right to cooperate with law enforcement authorities in cases of fraud or unlawful activity.
Mailbet reserves the right to cancel or suspend any account if:
You may close your account at any time. In such cases, any withdrawable balance (subject to bonus wagering requirements being met) will be returned to you.
Mailbet is deeply committed to responsible gaming. We believe online gaming should be a source of entertainment — never a tool for solving financial problems.
If you or someone you know is showing signs of a gaming addiction, please Responsible Play Page Get help from.
Mailbet takes the protection of your personal information extremely seriously. All data provided during registration and collected during platform use is handled in accordance with our privacy policy.
Your information may be used for the following purposes:
For more details, visit our Privacy Policy View page.
Mailbet reserves the right to modify, amend, or update these terms and conditions at any time. Users will be notified in advance of any significant changes via email or through the platform.
Continued use of the platform after any changes will be considered your acceptance of the updated terms. We therefore recommend reviewing this page regularly.
Tip: Keep your notification settings enabled on mailbet to stay updated on any changes to the Terms & Conditions.
Any dispute between Mailbet and a user will first be addressed through an amicable resolution process. If you have a complaint, please contact our support team and we will endeavor to respond within 48 hours.
These terms and conditions are governed by the applicable laws of Mailbet's licensing authority.
Final Note: Mailbet always strives to ensure a positive experience for every user. If you ever run into an issue, our support team is here to help.
Our terms and conditions are transparent and fair. Register with Mailbet with confidence and start enjoying the best gaming experience in Bangladesh.